Returns & Exchanges
At Arkel, we stand behind the durability and performance of our gear. If your equipment doesn't meet your expectations, you can return or exchange unused items within 30 days of purchase.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the unused gear in its original packaging, ensuring all tags are attached and the product is protected for transit.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Inspection and Refund
Once our team inspects the returned equipment, we will process your refund or ship your replacement item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing